CFT Self Paced Online Seminars

Branch Operations
Course Title Course # Sessions Sec Member/Non-member
Balancing Daily Transactions BAI101 1-2 hrs B1 $100/$150
Cash Handling Techniques BAI103 1-2 hrs B3 $100/$150
Customer Identification Program (CIP) BAI150 1-2 hrs B50 $100/$150
Insurance Disclosures BDG148 1-2 hrs B48 $50/$75
Introduction to Checks BAI110 1-2 hrs B10 $100/$150
Introduction to Check Processing BAI137 2 hrs B37 $135/$202.50
Intro to Endorsements BAI111 1-2 hrs B11 $100/$150
Money Laundering BDG122 1.5 hrs E22 $50/$75
Pretext Calls and Identity Theft BDG100 1 hr E100

$50/$75

 
Providing Services to Customers with Disabilities BAI151 1 hr B51 $100/$150
Retail Banking Basics BAI115 2-3 hrs B15 $100/$150
Robbery Training BAI138 2 hrs B38 $100/$150
Safe Deposit Boxes BDG159 1-2 hrs E59 $50/$75
Security of Customer Information BDG160 1-2 hrs E60 $50/$75


Compliance

Course Title Course # Sessions Sec Member/Non-member
Americans with Disabilities Act (ADA) BDG149 1-2 hrs E49 $50/$75
Anti-Terrorism BDG150 1-2 hrs E50 $50/$75
Bank Secrecy Act BAI117 1-2 hrs B17 $100/$150
Community Reinvestment Act BAI118 1 hr B18 $100/$150
Consumer Installment Loan Compliance Overview BDG169 1.5 E69 $50/$75
Consumer Leasing Act - Reg M BDG104 1 hr E4 $50/$75
Coverdell Education Savings Account (CESA) BDG105 1 hr E5 $50/$75
Deposit Compliance Overview BDG170 1.5 E70 $50/$75
Electronic Funds Transfer Act (reg E) BAI119 1-2 hrs B19 $100/$150
Equal Credit Opportunity Act & Fair
Credit Reporting Act		 BAI120 1 hr B20 $100/$150
Expedited Funds Availability Act (EFAA -  Reg CC) BAI152 1 hr B52 $100/$150
Fair Credit Reporting Act (FCRA) BDG110 1 hr E10 $50/$75
Fair Credit Reporting Act (FCRA) Overview BDG111 .75 hrs E11 $50/$75
Fair Debt Collection Practices Act (FDCPA) BDG112 1 hr E12 $50/$75
Fair Housing Act (FHA) BDG113 1 hr E13 $50/$75
Fair Housing Act (FHA) Basics BDG114 .5 hrs E14 $50/$75
Fair Lending Overview (HMDA, CRA, FHA, ECOA, FCRA) BDG115 1.5 hrs E15 $50/$75
FDIC Insurance BDG116 1.5 hrs E16 $50/$75
GLB Privacy (for institutions that do not share) BDG117 1 hr E17 $50/$75
GLB Privacy (for institutions that share) BDG118 1 hr E18 $50/$75
Home Mortgage Disclosure Act (HMDA - Reg C) BDG119 .5 hr E19 $50/$75
Home Mortgage Disclosure Act (HMDA - Reg C) Basics BDG 120 1 hr E20 $50/$75
Implementing the Truth in Lending Act: Reg Z BAI122 1 hr B22 $100/$150
Insurance of Accounts; FDIC BAI109 1-2 hrs B9 $100/$150
Introduction to Credit Card Regulations BDG171 1.5 hrs E71 $50/$75
Loans to Executive Officers (Reg O) BDG121 1 hr E21 $50/$75
National Flood Insurance Act (NFIA) BDG123 1 hr E23 $50/$75
Office of Foreign Assets Control (OFAC) BAI153 1 hr B53 $100/$150
Privacy (Reg P) BAI154 1 B54 $100/$150
Real Estate Settlement Procedures Act (RESPA - Reg X) BDG129 1 hr E29 $50/$75
Reserve Requirements (Regs D/Q) BDG130 1 hr E30 $50/$75
Right to Financial Privacy Act (RFPA) BDG133 1 hr E33 $50/$75
Sexual Harassment BDG151 1-2 hrs E51 $50/$75
Truth in Lending Act (TILA - Reg Z) BDG136 1 hr E36 $50/$75
Truth in Savings Act (TIS - Reg DD) BDG137 1 hr E37 $50/$75
Unfair and Deceptive Acts & Practices (Reg AA) BDG138 1 hr E38 $50/$75
US Patriot Act BAI155 1 hr B55 $100/$150

Deposit Products

Course Title Course # Sessions Sec Member/Non-member
Decedent Accounts BAI105 1-2 hrs B5 $100/$150
Deposit Account Fundamentals BAI106 3-4 hrs B6 $140/$210
Deposit Account Ownerships: Business BAI107 1-2 hrs B7 $100/$150
Deposit Account Ownerships: Personal BAI108 2 hrs B8 $100/$150
IRA Basics: Roth IRAs BAI112 2 hrs B12 $140/$210
IRA Basics: Traditional IRAs BAI113 3 hrs B13 $100/$150
IRA Beneficiary Options BDG161 1.5 hrs E61 $50/$75
IRA Required Minimum Distributions BDG172 1.5 hrs E72 $50/$75
IRA Rollovers, Transfers, and Direct Rollovers BDG173 1.5 hrs E73 $50/$75
Simplified Employee Pension Plans (SEPS) BDG174 1.5 hrs E74 $50/$75

Fraud

Course Title Course # Sessions Sec Member/Non-member
Cash Fraud Prevention BAI102 1-2 hrs B2 $100/$150
Check Fraud Prevention BAI104 2-3 hrs B4 $135/$210
New Account Fraud Prevention BAI114 3 hrs B14 $100/$150

Lending (Consumer)

Course Title Course # Sessions Sec Member/Non-member
Bankruptcy & Consumer Loans BAI124 2 hrs B24 $100/$150
Consumer Lending Basics BAI100 3 hrs B100 $135/$202.50
Consumer Loan Collateral BAI126 2-3 hrs B26 $100/$150
Consumer Loan Collections BAI127 2-3 hrs B27 $100/$150
Document Preparation and Consumer Loan Closing BAI128 3 hrs B28 $100/$150
Member Business Lending BDG162 1 hr E62 $50/$75
Servicing Consumer Loans BAI132 2 hrs B32 $100/$150
Understanding Consumer Loan Interest BAI134 2-3 hrs B34 $135/$202.50
Underwriting Consumer Loans BAI135 2 hrs B35 $100/$150

Lending (Mortgage)

Course Title Course # Sessions Sec Member/Non-member
FHA Loan Program BAI129 2-3 hrs B29 $100/$150
High-Cost Mortgages (HOEPA) BDG163 1 hr E63 $50/$75
Junior Real Estate Mortgage Loans BDG164 1.5 hrs E64 $50/$75
Originating Residential Mortgage Loans BAI130 2 B30 $135/$202.50
Residential Mortgage 123 - Mortgage Processing BDG131 1.5 hrs E31 $50/$75
Residential Mortgage ABC - The Mortgage Regulations BDG132 1.5 hrs E32 $50/$75
Residential Mortgage Lending Basics BAI131 3 hrs B31 $135/$202.50
The Secondary Mortgage Market BAI133 2 hrs B33 $100/$150
Underwriting Residential Mortgage Loans BAI136 1-2 hrs B36 $100/$150

Other

Course Title Course # Sessions Sec Member/Non-member
Business Banking Solutions BAI123 2-3 hrs B23 $100/$150
Ethics for Bankers BDG153 1-2 hrs E53 $50/$75
Writing Skills for Bankers BAI149 2-3 hrs E49 $100/$150

Sales and Service

Course Title Course # Sessions Sec Member/Non-member
Building a Foundation for Successful Sales BAI139 2-3 hrs B39 $100/$150
Consumer Credit Products BDG165 1-2 hrs E65 $50/$75
Convenience Services BDG166 1-2hrs E66 $50/$75
Deposit Products BDG156 1-2hrs E56 $50/$75
Handling Challenging Situations BAI135 1-2 hrs B35 $100/$150
Insurance Products BDG126 1hr E26 $50/$75
Non Deposit Investment Products BDG127 1hr E27 $50/$75
Sales: Asking for the Business BAI141 1.5 hrs B41 $100/$150
Sales: Building Customer Rapport BAI142 1 hr B42 $100/$150
Sales: Closing and Following Through BAI143 1.5 hrs B43 $100/$150
Sales: Handling Objections BAI144 1 hr B44 $100/$150
Sales: Investigating Needs BAI145 1.5 hrs B45 $100/$150
Sales: Presenting the Product BAI146 1.5 hrs B46 $100/$150
Telephone Techniques for Customer Interactions BAI147 1 hr B47 $100/$150
Trust Services BDG128 1hr E28 $50/$75

Teller Training

Course Title Course # Sessions Sec Member/Non-member
Accepting Negotiable Transactions BDG142 1.5 hrs E42 $50/$75
Cash Drawer Balancing BDG141 1.5 hrs E41 $50/$75
Counterfeiting & Forgery BDG144 1.5 hrs E44 $50/$75
Cross Selling & Referrals BDG147 1.5 hrs E47 $50/$75
Customer Service BDG146 1.5 hrs E46 $50/$75
Deposits & Withdrawals BDG135 1.5 hrs E35 $50/$75
Frauds & Schemes BDG145 1hr E45 $50/$75
Issuing Negotiable Instruments BDG142 1.5 hrs E42 $50/$75
Money Handling BDG139 1.5 hrs E39 $50/$75
Savings Bonds BDG168 .5hrs E68 $50/$75
The Teller's Role in Customer Service BAI148 1-2 hrs B48 $100/$150


Self-paced online programs offer you the opportunity to learn at your own pace and at your convenience. There are no classes to attend or a demanding schedule to follow. These online programs allow you to maintain a work/life balance while putting yourself on the path to better opportunities and creer advancement.
PLEASE NOTE: DISCOUNTED ANNUAL SUBSCRIPTIONS ARE AVAILABLE FOR BAI PROGRAMS.

Send mail to Webmaster with questions or comments about this web site.  
Copyright © 2004-05 Center for Financial Training, Upstate NY.